5.1.Core Value
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Son La Hydropower Plant
Vision
Vietnam Electricity (EVN) is a leading economic group in the power sector in Vietnam and in the region, plays a key role in ensuring the national energy security.
Mission
To sufficiently meet the electric energy demand of customers with better and better quality and services.
Slogan
Enlightening trust
Core value
Quality – Trust
EVN honors this value with the goal of building trust and credibility by product and service quality, honesty and responsibility. EVN commits to every partner that assurance of quality will be a top priority and the increasing demands of customers will be satisfactorily met.
Devotion - Wisdom
EVN desires its employees to be devoted and have a high sense of responsibility. All EVN’s employees dedicate their full energy and brainpower to fulfill their works effectively, wholeheartedly serve to satisfy customers and for the happiness of the people.
Cooperation - Sharing
EVN respects cooperation and harmony, and always cooperates in the spirit of honesty, fairness, sharing, working closely together to solve all the problems , growing together, acting together for the success, and progress of EVN, of each member of the organization and of EVN’s partners.
Creativity- Efficiency
Creativity is a development leverage of EVN. EVN desires to create a favorable environment for people to enhance creativity, technological innovation, management processes to deliver the highest performance, putting EVN to the leading position in the power sector in the country and in the region.
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Control room of Hoa Binh Hydropower Plant
5.2. Ethical standards
Ethical standards
Every action of EVN is human oriented , for the sake of human being.
EVN acts for the joy and the happiness of the people. EVN builds relationships with customers, partners, colleagues, investors, the society by goodwill, friendship, and human spirit. In the operations of EVN, people is always centered, internally within EVN, employees are considered the most precious assets to help EVN succeed.
EVN always honors sense of responsibility and devotion dedicated to the work and customers
The fundamental guiding principle of EVN is to fulfil its obligations in the capacity of an important economic group of the economy and of the country. Every member of EVN commits itself to act for the national interest and the prosperity of the Fatherland.
EVN commits itself to respect the laws, to act unbiasedly, honestly, impartially and transparently
In all of its activities, EVN always complies with all provisions of the current laws, internal management regulations of EVN and EVN’s subsidiaries. EVN respects rules, etiquette in communication, courtesy, honesty in relationships, objectivity, transparency, fairness and equality in relationships with external stakeholders (customers, partners, communities) as well as internal stakeholders (employees, owners, managers).
Strength in every action of EVN is consensus and collective intelligence
EVN has a spirit of solidarity, partnership and innovative working which is a synergy to achieve the set targets.
EVN strives to deserve the trust of the country and the people
EVN respects its commitments to customers, partners, being faithful to spirits of the core values, fulfilling commitments by its practical actions.
Enlightening trust
5.3. Enforcing Culture
Commitment to the Party and the Government, "Electricity will be one step ahead"
EVN commits itself to fulfill the tasks entrusted by the Party and the Government, to ensure a stable, safe, reliable power supply to the development of the country. EVN can function as a reliable tool for the Party and the Government to stabilize the macro-economic policy, contribute to the prosperity of country, to enable the country to keep pace with other advanced countries in the region.
Each employee of EVN is fully aware of the core role and mission placed on EVN for the national energy security.
Commitment to its employees "Human resources are the most valuable asset"
- Always make the labor’s employment and life secured.
- Apply fair and transparent treatment policies..
- Encourage and appreciate initiatives and best facilitate realization of the initiatives.
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500kV transmission line.
Behaviors within the organization "EVN family: in complete and thorough concord”
Culture of communication
- Neat and elegant outfits as stipulated.
- Behave with proper courtesy and rightness in communication (greeting, shaking hands, talking ...) in conformity with hierarchy and culture of each region.
- Always treat each other on the basis of equality, mutual respect, no infringement of the privacy of personal matters, solidarity, cooperation in every aspect.
Culture of work
- Heighten individual accountability, no hiding from or no blaming others for mistakes.
- Be fully dedicated to works, fulfill all the duties assigned, accomplish the work efficiently and promptly.
- Always cooperate, share information and knowledge to perform the work for the common interest of EVN and for the development of the country.
- Have high sense of keeping the workplace tidy and clean, preserve and use of assets of the company as your own assets, and take care of the shared properties.
- Superiors facilitate their subordinates’ presentation of their own ideas, create a comfortable working environment for discussions and arguments, respect individual points of view and be responsible for their own decisions.
- Subordinates have the right to speak up and bring their ideas out to improve the work. Once a decision is made by superiors, subordinates shall respect and strictly comply.
Treatment with customers "our existence depends on our customers"
Each of the employees of EVN is an ambassador, representing the cultural values of EVN when in contact with customers.
- Always attentively listen to and serve customers with respect and devotion.
- Absolutely prohibit impolite, intimidating and bureaucratic acts, manners and words, .
- Deliver timely, clear, proper and adequate feedbacks to customers on the basis of regulations of the State and of EVN.
- Provide sufficient and authentic information to customers.
- Each of EVN’s employees has responsibility for solving by themselves or contacting persons in chargeto solve customer’s inquiries, and do all necessary follow-up to ensure that customer’s inquiries are satisfied.
President and CEO of EVN Mr. Dang Hoang An speaks at EVN Partnership Meeting 2017
Relations with partners "Cooperation for mutual development"
EVN considers partners as friends, always desire to build friendly and sustainable relationships with partners on the basis of equality, win-win situation and mutual trust.
- When contacting with domestic and foreign partners, EVN’s employees confirms their roles and positions through courteous manners, proper etiquette and punctuality.
- When dealing with business, EVN respects the laws, healthy competition on the basis of advanced technology and good quality product.
- When working with foreign partners or going on a business trip abroad, EVN’s employees comply and respect the laws and culture of the foreign country where they visit, the agreements and treaties which Vietnam has signed or participated in.
Securing benefits of the community "For a developed community"
- EVN strives to fulfill its obligations to bring electricity, knowledge and joy to everyone in the society, including those living in rural, mountainous and island areas.
- All the activities of EVN are driven by common interests of the society, of the community, not for any personal interests and partial development.
- Organize, encourage and facilitate voluntary social activities by EVN’s employees such as gratitude, charity and environmental protection.
Commitment of environmental protection "To protect the common house"
- EVN strives to apply advanced, clean and environmentally friendly technologies with the aim of energy efficiency, conservation and environmental impact mitigation. EVN also commits itself to make adequate investments in pollution control, environmental quality improvement for all the projects owned and invested by EVN.
- EVN commits itself to encourage its employees to constantly enhance their perception and positively participate in activities in order to improve, preserve and develop the environment at the workplace as well as in the community.
Enlightening dreams