In addition to ensuring a safe and stable power supply, EVNHANOI is promoting value-added electricity services transparently and openly, improving service quality and better meeting customer needs.

Diversified services with openness and transparency at every stage of implementation

Currently, Hanoi Power Corporation (EVNHANOI) offers a wide range of practical value-added electricity services tailored to the needs of each household. Among them, the most prominent are household electrical system consultation and inspection services, which help customers detect early risks such as safety hazards, electrical leakage, or inefficient equipment operation. In addition, prompt and technically compliant repair and installation services for electrical equipment help customers save time and lower costs.

Highly skilled and formally trained technicians supplying accurate information to customers

Customers may also utilize services such as circuit breaker replacement and electrical safety checks, particularly during periods of extreme heat or ahead of the rainy season, when the risk of electrical incidents is higher. Furthermore, with the increasing popularity of renewable energy, EVNHANOI also supplies inspection and maintenance services for rooftop solar power systems, ensuring stable operation, optimized efficiency, and extended equipment lifespan.

All value-added electricity services are performed by highly skilled technicians under transparent procedures, ensuring safety and service quality, thereby providing customers with peace of mind.

Notably, the entire service delivery process is transparent and open, from the scope of work and pricing to the completion time. Customers receive clear advice before implementation and only pay for the actual volume of work performed, with no additional costs beyond the agreed-upon amount. This is one of the key factors that gives customers peace of mind when choosing to use the service.

In-depth consultation - forming efficient electricity usage habits

One of the highlights of the value-added electricity service is that customers not only receive technical support but also direct consultation from EVNHANOI's highly skilled team of technicians.

EVNHANOI's value-added electricity service supporting customers 24/7

Through inspection, repair, or installation, technicians will guide customers on how to use electrical equipment correctly, identify high-energy-consuming devices, and provide appropriate recommendations to optimize electricity usage efficiency in the home.

Access to accurate, easy-to-understand, and practical information will help customers gradually improve their awareness, thereby forming habits of using electricity economically and scientifically. This is also an important factor contributing to lower living costs and ensuring electrical safety for each household.

In the context of rising electricity demand, the development of value-added electricity services not only demonstrates Hanoi Power Corporation (EVNHANOI)’s efforts toward innovation but also delivers many practical benefits to customers, promoting safe, efficient, and sustainable electricity use.

Translator: Hải Yến