To use the application, customers only need to search for the keyword "EVNNPC" on the App Store or Google Play datastore and download it to their mobile device. After successfully logging in with the customer code, users can monitor their family's detailed power usage by day and month and are provided with a chart comparing the family's power consumption, thereby helping customers have a reasonable power use plan.
In addition, the Power industry has also developed the EVNNPC page on the Zalo application, allowing energy users to look up information about power outage schedule, their electricity bill, their energy consumption, their meter readings recording schedule; their electricity payments, and contract changes. After selecting "Interested" and "Registering information" on the "EVNNPC" page, customers will receive an automatic electricity bill notification message from the power company every month.
According to Mr. Luu Minh Tuan, Deputy Head of Sales Department, Lao Cai Power Company, the company is supplying power to about 210,000 customers. Since 2022, Lao Cai Power Company has completed the installation of electronic meters for 100% of electricity customers. The installation of electronic meters in combination with the use of customer care applications in the power industry makes monitoring power consumption easier, more convenient, and more accurate, ensuring the publicity and transparency of the Power industry in business.
Mr. Tuan said: the EVNNPC application of Northern Power Corporation is one of the technology applications contributing to digital transformation in the Power industry.
In the industrial revolution 4.0, the power industry has caught up, and applied successfully scientific and technological achievements in business so that its customers are "easier to access it, easier to participate in, and easier to supervise it"