EVNHCMC opened the first online transaction office in the country

On December 14, 2017, Ho Chi Minh City Power Corporation (EVNHCMC) officially put into operation the first online transaction office at No. 1, Vo Van Tan Street, District 3, Ho Chi Minh City. This is the place to receive all requests for electricity services and to serve electricity bill payment for customers of EVNHCMC during 24/24h and 7 days a week.

Customers in Ho Chi Minh City can go to the online transaction office or online service location to request electricity services 24/7 - Photo source: EVNHCMC

The online transaction office is located at the headquarters of Saigon Power Company, a subsidiary of Ho Chi Minh City Power Corporation to serve customers free of charge. The office is equipped with computers with internet connection, scanners so that customers can easily access to, operate and register electricity services with the Customer Care Center of EVNHCMC.

The Corporation arranges staffs on duty, ready to assist customers if they encounter difficulties in the operation process.

An online customer service location is placed outside the Company’s headquarters with a screen displaying of service information and ATMs. Customers can make transactions and pay electricity bills quickly and conveniently there.

The launching of 24/7 online transaction office is a practical activity of EVNHCMC in order to bring online electricity service to customers. At the same time, it is a place to receive comments or suggestions from power consumers.

Currently, 100% of electricity services have been served online by EVNHCMC through customer care website: http://cskh.hcmpc.vn.

  • 15/12/2017 05:48
  • evn.com.vn