Strive to become a digital enterprise by 2025

Up to now, EVNNPC has restructured its organization and completed its management apparatus in the spirit of streamlining, compactness, and professionalism; taking work efficiency as a measure, taking customers as the service object with the criterion of "Northern Power Corporation for the development of the community". EVNNPC has supplied sufficient power for 27 provinces and cities in the North, with the highest growth rate of commercial electricity and revenue in the Vietnam Electricity (EVN) with the average annual growth rate of commercial electricity of power companies increasing from 12% to more than 14%. In particular, the most outstanding achievement of EVNNPC highly appreciated by EVN is rural electrification, supplying power to households in mountainous areas, ethnic minority areas, and islands. In 1995, only 91.6% of districts and 61.87% of communes in the North were supplied with power; By 2024, 100% of districts, 100% of communes and 99.51% of rural households will be supplied with power.

In addition, thanks to the successful implementation of many synchronous solutions, EVNNPC's economic and technical indicators have also been continuously improved, such as power loss, power supply reliability, labor productivity, etc. EVNNPC has also performed well in business and customer service. The Corporation and its affiliated units have reformed administrative procedures, shortened the time to resolve customer requests for electricity services, improved the access-to-electricity index, etc.

The digitalization of electricity service provision in 2024 will continue to be implemented by EVNNPC and power companies in an online, multi-channel manner. Currently, EVNNPC is promoting the implementation of supplying power purchase and sale contracts as well as electricity services electronically. By the end of the second quarter of 2024, over 88.58% of customers paid their electricity bills in non-cash form. Currently, all electricity service requests are provided electronically; the rate of transactions signing electricity purchase and sale contracts electronically reached 100%.

In the technical field, EVNNPC has also strongly applied the achievements of Industrial Revolution 4.0 and digital technology to the management and operation of the power grid, such as Building and putting into operation 27 remote control centers at 27 power companies; completing the Center for monitoring and collecting data from 110kV transformer stations; building digital transformer stations; repairing hotline electricity; applying remote control and automation of the power grid, etc., which, thereby, contributing to reducing power loss, improving the reliability of power supply, minimizing incidents, reducing power outage time for customers, and so on.

In the 2021-2025 period, EVNNPC aims to develop into a leading power trading corporation in EVN with an advanced and effective management system based on a standard cultural foundation and high-quality human resources, striving to become a digital enterprise with a strong corporate culture by 2025. In the 2026-2030 period, with a vision to 2045, EVNNPC continues to develop into a leading power trading corporation in ASEAN countries, approaching the leading power trading companies in the ASEAN region in terms of technical management indicators, service quality, labor productivity, advanced management level, professional management style, automated grid operation, and healthy financial resources.

Translator: Mạnh Hùng