Ho Chi Minh City applies one procedure when dealing with big customers’ requests for electricity supply

This is an improvement in the customer service process of Ho Chi Minh City Power Corporation (EVNHCMC) in order to continue shortening the access – to – electricity duration. Accordingly, customers consuming capacity higher than 160 kVA via dedicated substations invested by the power sector will have to go through only one procedure which is registration for power supply.

In this case, EVNHCMC will take care of all the expenditures of power connection for customers in production, business and service categories (except real estate business customers). From the time customers register for power supply, within not more than 13 working days, the power sector will fulfill all investment procedures, commission and energize equipment to supply electricity to customers.

In cases that customers want to invest dedicated substations by themselves, customers will only have to execute two procedures which are registration for power supply and signing power supply contracts. The timeframe for handling all the procedures is not more than 8 working days (in which 3 working days for the power sector and 5 working days for relevant authorities).

By the end of April 2017, the total number of electric consumers of Ho Chi Minh City reached more than 2.24 million customers, increasing by 33,940 customers compared to the end of 2016.

For the time being, the Corporation has been managing 152,103 commitments with boarding - house owners on bill collection, enabling nearly 1.5 million house renters who are workers, students, laborers to buy electricity at the regulated tariff, i.e. 67,888 people higher than the end of 2016.

According to EVNHCMC, in May 2017, due to hot and sunny weather leading to rising power consumption demand, the power sales has got to 1,997 million kWh, increasing by 4.9 % against the same period last year. The Corporation has adequately met electricity demand for production and business activities and supplied electricity in a safe and uninterrupted manner to the people.


  • 11/05/2017 11:29
  • evn.com.vn
  • 598