Various choices
Currently, customers can go to any closest branch or transaction office of the bank to make monthly electricity payments. The payment of electricity bills can be made in various forms such as bank transfer; authorization through bank account; cash at the nearest transaction counters; payment via ATM card; mobile payment application; SMS or e-banking service, depends on the service of the bank where the customer owns the cash account.
Customers can sign up for a monthly automatic payment service with a single service subscription. Then, on the bill payment period, the bank checks the balance of the customer and automatically deducts the money from the customer's account to the account of the provincial power company to pay the bill. In addition, customers can pay via e-banking channels such as Internet Banking, mobile applications ...
Saving and reducing risk
Analysis of the district power branches showed that payment of electricity bills through banks and intermediate agencies has shown benefits of convenience for a large number of customers such as flexible payment, convenient and comfortable for customers when paying via bank, at the same time securing customer’s confidentiality and data for the power company. In addition, the risks for customers are also reduced because the customers have received specific information on the meter readings, specific amount of payment, clear and transparent through the message before payment; therefore, saving time and travel costs.
For power companies, the higher the ratio of customers paying for electricity bill through banks and other forms of online services, the more cost savings including printing books, invoices and labor cost; Limit the risks that may occur when cash is circulated in the collection of electricity bill. And the biggest advantage is to create the initiative and improve facilities for electricity customers.