With an AMR meter, an electricity user can easily monitor his/her daily electricity consumption indicators through the EVNHCMC Customer Care APP.
With an AMR meter, an electricity user can monitor and update his/her household's daily power consumption index through the Customer Service website and the EVNHCMC Customer Service APP. Thereby, he/she can make proper adjustments in the way his/her family uses electricity.
Not only that, but EVNHCMC has also built a complete application to manage the AMR system on the GIS map. Thanks to that, power companies are enabled to monitor the operation status of AMR meters, as well as manage customers who install rooftop solar power systems in a visual and vivid way; At the same time, it helps the operator to quickly detect cause, location, and area of the disconnected meter to arrange inspection and handling in the field quickly and effectively.
AMR data is also shared with other systems such as Outage Management System (OMS), Engineering Management Software (PMIS), EVN metering data warehouse, electricity market, etc. to serve for the general administration of the corporation.
EVNHCMC said that in the coming time, the corporation would accelerate the replacement of 2G modems on the grid, ensuring that 100% of distribution substations are equipped with modems with power failure warnings to improve efficiency in operation management, as well as improve quality of customer service.