Improving business environment in Viet Nam: Experience of EVN is worth learning

This is the confirmation made by Mr. Nguyen Dinh Cung – Director of Central Institute for Economic Management (CIEM) at the Workshop “Business Environment in Viet Nam: Look back on 5 years of implementing Resolution No. 19”. The workshop took place on 2nd November 2018 in Ha Noi.

The workshop was co-organized by the CIEM and the United States Agency for International Development (USAID).

According to Mr. Nguyen Dinh Cung, the annual issuance of Resolution No. 19/NQ-CP from 2014 to now has indicated the determination of the Government in improving business investment environment, promoting the competitiveness of the country, thereby, creating the most favourable condition for the development of enterprise community.

In 2018, even though Viet Nam’s business environment ranked 69/190 countries, one-rank decreasing in the list compared with 2017, there are up to 8/10 indexes improved in score.

Especially, the access-to-power index reached 87.94/100 scores, the highest increase among 10 indexes (increasing by 37 ranks).

Mr. Nguyen Dinh Cung – Director of CIEM giving speech at Workshop on Business environment in Viet Nam: Looking back on 5 years of implementing Resolution No. 19

In five years, the access-to-power index has increased from the rank of 156/189 to 27/190 countries, economies. “This is the index with strongest increase, best stability over the years.” EVN has made restless efforts, contributing to improving the business environment in Viet Nam.

At the Workshop, Mr. Nguyen Quoc Dung - Head of EVN’s Business Department shared that from 2013, EVN had thoroughly carried out study work on Doing Business - WB’s assessment methodology for access-to-power index all around the world. The correct understanding of the WB’s assessment method had helped EVN work out synchronous and effective solutions.

In the period of 2013 - 2017, the Group has changed its business management procedures for three times so as to shorten time, reduce procedures and create the most favourable conditions for enterprises to access power.

In 2013, the time duration for enterprises to access power is 115 days, so far, the figure is only 31 days; the number of procedures has been shortened from 6 to 4 procedures.

EVN serving 100% of online electricity services and being ready to provide, consult information to customers 24/7. Photo taken at Customer Care Center of of Ho Chi Minh City Power Corporation - Photo: Thanh Trung

With the factor of power supply reliability and transparency of electricity prices, EVN has announced information through customer care websites, invested in infrastructures, thoroughly utilized the hotline technology, etc. Thereby, the quality of power supply has increasingly become  stable, uninterrupted and safe.

Head of EVN’s Business Department said that in the coming time, EVN will focus on shortening time duration and reducing procedures of power access in the direction of “one-stop shop” between Power units and State management agencies. At the same time, they will continue reporting to the Ministry of Natural Resources and Environment so as to eliminate the step of “Registering environmental protection plan” for power supply through medium-voltage works.

Rank of Viet Nam’s access-to-power index from 2013-2018 - according to Report of Doing Business


  • 02/11/2018 09:54
  • evn.com.vn