Deploying the digital transformation immediately upon the direction of the central government
Over the past years, in the power generation area, EVN has successfully implemented the reliability centered maintenance approach (RCM) at Ialy Hydropower Plant, which has been currently replicated in other hydropower plants; application of AI to optimally control the fuel supply process at Duyen Hai Thermal Power Company; application of smart operation center SmartOCC at Da Nhim - Ham Thuan - Da Mi Hydropower Plants, Dong Nai 3 - Dong Nai 4 Hydropower Plants; study and application of IoT in operation and maintenance of power plants in an optimal manner, applying for Vinh Tan 2 Thermal Power Plant.
In the power grid area, EVN has completed 61/63 remote control centers for substations; converting 670/844 substations to unmanned ones. Putting into operation the first digital substation on the 110 kV grid; application of unmanned aerial vehicles to inspect and monitor operation conditions of equipment, handle faults on energized transmission grid.
In the customer service area, EVN has provided online electricity services equivalent to public services at level 4 - the highest level with 12/12 electricity services on the National Public Service Portal; deploying the provision of electronic invoices across the country; continuously improving the power supply time, shortening power supply interruption duration. The Getting Electricity index of EVN is in the ASEAN 4 group, ranking 27/190 countries and economies according to Doing Business.
In the power system and electricity market operation area, the National Load Dispatch Center has applied Bigdata and AI technologies in load forecasting for the power system, applying AGC in automatically controlling and monitoring the operation of power system, operating renewable energy sources.
In terms of the corporate governance, EVN has been deploying thoroughly the electronic office system (E-office) from the parent company to all daughter entities, implementing the digital signature system, paperless office, comprehensively using video conferencing across the whole Group.
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Challenges
According to EVN's Chairman Duong Quang Thanh, the digital transformation process of EVN has met a number of difficulties such as: there is no organization fully dedicated to scientific research, study and application of new technologies. Technologies of the digital transformation and the Industry 4.0 are very new in the world, therefore it takes a lot of time and resources to access and understand so as to apply and master the technologies.
EVN will continue to exhaustively and strongly apply digital technologies and information technology, especially the core technologies of the fourth industrial revolution such as Internet of Things (IoT), Bigdata, Blockchain, Cloud, etc. in such areas as power generation, power grid, business and customer service, and corporate governance. The successfully implemented items will be assessed, accepted for completion and being replicated in all member units of the Group.
Further efforts will be put in developing, studying and applying new topics such as digital power plants, application of BIM (building information modeling) and 3D technology in project management, investment and construction activities, developing Digital Worker platform for personnel working on field so that they can work in the digital environment, developing AI applications in image analysis, developing analytical applications and decision making recommendations in operation and maintenance of the power system, improving customer service quality.
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Some of the main goals in EVN's digital transformation
1. Power production area:
- By 2022, 100% of transmission grid equipment will be digitized and 80% of 110 kV grid equipment will be digitized.
- Effectively applying up to date methods in maintenance and repair of electrical equipment to increase the efficiency of system operation and exploitation.
- Applying AI in image processing and recognition in monitoring, inspection and repair of power lines with smart flying cameras and drones to serve the analysis and forecasting of capacity and output.
2. Business and customer service area:
- 100% of electricity services will be provided online at level 4 and the number of customers participating in online transactions will reach 90%.
- 100% of contacts with customers are done online.
- Applying AI to analyze customer requests.
3. Areas of management of construction – investment activities, internal governance and modernization of telecom & IT system:
- Application of BIM technology, 3D technology in the management of construction – investment activities.
- Converting the internal document management system from E-Office to Digital Office.
- Upgrading telecom & IT systems to ensure infrastructure for digital transformation applications.
- Continuing to transform awareness of all employees in the Group to jointly change into working in digital space, forming digital culture at EVN.
- Developing a plan to prepare adequate human resources, especially a team of experts capable of analyzing and making decisions in digital operations, etc.
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