Ho Chi Minh City Power Corporation offers customers  to install and replace wiring behind-the-meter service for customers

23:26, 07/07/2026

From July 1st, the Ho Chi Minh City Power Corporation (EVNHCMC) officially launched a service to install and replace wiring behind electricity meters for customers connected to the low-voltage power grid in Ho Chi Minh City. This service provides customers with more options when installing new wiring or replacing existing wiring behind the meter, while also helping ensure the safe and stable operation of their household electrical systems.

Replacing electrical wires with suitable ones helps electrical system operate more stably, better meet usage needs, and ensure safety during electricity use.

The wiring behind the meter connects the electricity meter to the household electrical system and is the responsibility of the customer. After a period of use, the wiring may age, the insulation may peel off, or it may be damaged by environmental factors or animal gnawing. In addition, the increasing demand for high-power electrical appliances such as air conditioners, water heaters, induction cookers, etc., means that the old wiring system may no longer meet operational requirements.

These factors can increase the risk of electrical leakage, short circuits, and other safety incidents during electricity use. People should regularly inspect their household wiring and electrical equipment. If they notice signs such as unusually hot wires, a burning smell, circuit breakers frequently tripping, or unstable electrical systems, they should promptly inspect and replace any deteriorated components to ensure safety.

In this context, the meter installation and replacement service offered by EVNHCMC will make it more convenient for customers when they need to install new wiring or replace existing wiring. The service is carried out according to a standardized process, with transparent pricing to make it easy for customers to choose.

When using services provided by EVNHCMC, customers are guaranteed to have their requests completed as quickly as possible, meeting technical requirements for electricity installation and usage, and synchronizing with the electricity supply schedule when installing new meters. The EVNHCMC Customer Care Center will monitor and supervise the progress and survey customer satisfaction once the service is completed.

The implementation of this service not only makes it easier for customers to access installation and replacement services for wiring behind the meter, but also contributes to improving service quality, ensuring that the electrical system is installed correctly according to technical requirements, safely, and operates stably from the moment it is put into use.

Customers who need to use the service can contact the Customer Care Hotline 1900 545454, the EVNHCMC application, the website evnhcmc.vn, EVNHCMC fanpage, or visit the power companies under EVNHCMC directly for advice and service.


Translator: Nguyễn Thị Lan Anh

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