The new form is designed by EVN based on the customers’ opinions and voting results from the “Online polling for the new e-invoice form” Programme held by EVN in 2019. Through summing up and analyzing the pros and cons of all models, the new e-invoice form was redesigned to meet the demand of customers and the reality of technological development.
This new form of electricity bill and e-invoice is kept similar to the previous one, both familiar to customers and ensures the required information as regulated by the Ministry of Finance. The content presented on electricity bill and e-invoice is simple, easy to understand with added information of contact and electricity service provision.
New e-invoice form applied by EVN from 1st March 2020.
All information is clearly presented in this new form, particularly added the chart of power usage for visual illustration of consumption volume in the previous year and the current one. Included in the chart are the comparison of average consumptions in the local area and the form of consumptions, thereby raising awareness for efficient and economical use of electricity.
QR code meeting the standards of the State Bank of Vietnam, another standout features of the new form, is applied in the e-contract for convenience and promoting cashless payment.
In fact, there is no change in the calculation method or customer data in the new form, but in the layout and adjusting as well as supplementing information for clarity, simplicity, easily understanding, checking and monitoring of the consumed power amount and bill sum, at the same time, contributing to facilitating and promoting payment of electricity bills by electronic transaction.
New form of electricity bill
The wide application of the new form shows the determination and efforts of EVN in providing electricity services with simple and clear information, aiming to “digitalize all the activities of business, customer services and transactions.
This digitalization is deployed in accordance with the Government’s orientation of implementing public services.
In 2019, all electricity services have been transacted digitally nationwide by EVN. All the online electricity services are now available on the National Portal of Public services and public service websites of provinces/cities.