Customers are satisfied when possibly controlling the amount of power consumed every day

Many customers feel satisfied and excited when they can actively monitor daily and monthly power consumption on smart mobile devices. All activities related to power use are all accurately reflected, so that customers can take measures to save power every day, every hour, etc.

Facing high demand for power in the hot season, many units in the Electricity industry have deployed software and applications to help customers monitor their daily power consumption to take appropriate control measures.

Hanoi Power Corporation has developed the App of EVNHANOI CSKH to help customers monitor daily and monthly power consumption index and compare with that in the previous period, which has attracted special attention from customers.

In particular, in the "Power consumption" feature, customers can also set an alarm threshold for power usage. Customers simply select “Warning Output Threshold (kWh)” or “Proportion of power output increased from previous month” and customers can set the desired number (kWh) or rate (%) to be warned.

This can be considered as one of the "revolutionary" features when electricity users can know exactly the power capacity their family has used each day, thereby planning optimal electricity use and more efficiency.

Not only customers in Hanoi, but also many in urban areas such as Ho Chi Minh City, Da Nang, etc., can easily look up daily power capacity through computers or mobile devices. For customers living in Da Nang City, with just one click on the address: https://pcdn.cpc.vn/tracuu, they can monitor daily power capacity and temporarily calculate electricity bills. In particular, the program also has the function of automatically sending an alert of power consumption exceeding the set threshold (set by power index or by % power output) which will automatically send an e-mail to customers.

EVNHCMC's website is also designed with functions for customers to look up information easily – Photo ĐT

It can be seen that in Industrial Revolution 4.0, the Electricity industry has soon caught up and applied to improve the quality of customer service. Many implemented applications have brought convenience to customers in power usage in accordance with the motto of the Electricity industry: openness and transparency, so that to make it "easy to access, easy to participate in, easy to monitor" bringing many conveniences. for customers, towards perfect service.


  • 14/07/2021 10:36
  • evn.com.vn
  • 431