TEMPORARY DISCONTINUATION OF ELECTRICITY SUPPLY

* Regulations 

a) The electricity supplier can discontinue or reduce electricity supply in the following situations:

+ Non-urgent situations

- Discontinuation or reduction of electricity supply in accordance with the supplier’s plan when it is necessary to repair, maintain, refurbish, or install electricity structures, to reduce or balance electricity loading due to power shortage, among other planned requirements.

- Discontinuation of electricity supply at the request of relevant individuals or entities to ensure safety in construction works.

- Discontinuation or reduction of electricity supply at the request of the electricity purchaser.

+ Urgent situations

- Incidents happening in the electricity grid to the electricity purchaser; incidents in electricity system leading to power outage which is beyond the electricity supplier’s control;

- Risk of failure, or severe lack of safety harming people and/or damaging electric equipment and system.

- Force majeure.

+ Discontinuation of electricity supply because of entities’/individuals’ violation of legal regulations on electricity-related activities and electricity use.

b) In non-urgent situations requiring discontinuation or reduction of electricity supply, the electricity supplier has to notify the customer at least five days before the time of electricity supply discontinuation or reduction.

* Charges on electricity discontinuation and reconnection (VAT not included)

Unit: VND1,000

• 08/12/2016 09:34
• 56528