EVN’s Customer Care Hotline 1558 officially launched nationwide from August 15, 2026

10:14, 15/08/2026

Recently, with the goal of making services “simpler and more convenient, with customer satisfaction at the center,” Vietnam Electricity (EVN) and its Power Corporations launched the “EVN CSKH” application for smartphones (on iOS and Android operating systems) for all EVN electricity customers nationwide on June 15, 2026. After two months of operation, the number of users installing the application has increased rapidly, with more than 1 million installations and users of the EVN CSKH application to date.

Building on the principle of “making services simpler and more convenient, with customer satisfaction at the center” following the initial success of the EVN CSKH application, Vietnam Electricity and its Power Corporations have officially launched a new customer care hotline, 1558, for all EVN electricity customers nationwide from August 15, 2026 (Note: EVN’s 1558 hotline provides voice call services only and does not apply to text messaging services). In addition to the 1558 hotline, electricity customers may continue to contact the existing customer care numbers of the Power Corporations in parallel with the new 1558 number.

Vietnam Electricity and its Power Corporations sincerely thank electricity customers for their continued support and cooperation, and remain committed to continuously improving the quality of electricity services in line with the principle of “putting customer satisfaction at the center”. Sincerely.