To ensure power supply for socio-economic development and people's daily life during the hot season, EVNCPC's member units have strengthened the application of energized power grid hot-repair technology (hotline) so as not to cause power outages to customers during repair, maintenance and construction of power grid works; at the same time have suitable backup power supply solutions. When the outdoor temperature is over 36 degrees Celsius, power units will not temporarily disconnect the power supply to serve the planned work.
EVNCPC strengthens hotline construction to reduce power outage time for customers in the hot season
When there is repair, maintenance and construction of power grid work, the units carefully review the construction plan, arrange the appropriate time to disconnect the power supply and restore the power supply according to the notice time, absolutely do not let the power turn on later than the announced time, causing frustration for customers.
EVNCPC requires units to strengthen periodic inspection of transmission lines and substations, increase the frequency of temperature measurement at contact points, especially high-loaded equipment to promptly detect abnormal points and troubleshoot it. EVNCPC prioritizes the continuous power supply to pumping stations for drought control, saltwater prevention for domestic water supply and irrigation pumps, contributing to ensuring production and stabilizing people's lives.
According to Mr. Nguyen Thanh - Deputy General Director of EVNCPC, power companies coordinate with the EVNCPC Customer Care Center to receive and process power failure notices from customers, arrange to strengthen the on-duty response force, have ready backup vehicles, supplies and equipment, timely troubleshoot problems, restore power in the shortest time and minimize the time of power outages to customers to minimize the impact to the lives and activities of the people and the production-business situation of enterprises in the area.
At the same time, EVNCPC recommends that customers use electricity economically and efficiently, turn off unnecessary electrical equipment and limit the use of equipment that consumes a lot of electricity during peak hours to ensure power for the stable operation of the power system.